01

How Far in advance should I book my rentals?

We recommend booking as early as possible to ensure availability, especially for weekends and peak seasons.

02

Do you offer delivery, setup, and pickup?

Yes! We offer delivery, setup, and pickup services. Fees may vary based on location and order size.

03

Can I customize rentals to match my event theme?

Absolutely! Many of our items can be customized with colors, balloons, and décor to fit your vision.

04

What happens if something gets damaged during the event?

We understand accidents happen! Please contact us as soon as possible, and we’ll work with you to resolve the situation.

05

What is required to secure my booking?

A 50% non-refundable deposit and signed agreement are required to reserve your date and rentals.​​

06

What is your cancellation or rescheduling policy?

​Cancellations and rescheduling requests must be made within a specified timeframe. Deposits may be non-refundable depending on the notice given.